NIGHTMILE

SUPPORT & FAQ

NIGHTMILE · v1.0.4 · 23 AUGUST 2026

Answers to the things players ask most. If your question is not here, write to us — we read every message.

I BOUGHT SOMETHING AND DID NOT GET IT

Open SETTINGS → RESTORE PURCHASES. That asks the App Store what your Apple Account owns and re-grants it. Make sure you are signed in with the same Apple Account you bought with.

If the item still does not appear, email us with the date of the purchase and the receipt Apple sent you, and we will sort it out.

I LOST MY PROGRESS

Progress is saved on the device, not in an account, so deleting the app or clearing its data erases it and it cannot be recovered. Real-money purchases can always be re-granted with RESTORE PURCHASES; CHIPS, GEMS and unlocks earned by playing cannot.

WHY DOES THE STORE SAY "APP STORE ONLY"?

You will only see that label while the store is briefly offline. Prices come live from the App Store, and this game never shows a price it cannot actually charge at that moment -- so until your device has fetched the current prices, the shelf says so instead of guessing. It clears by itself once the connection returns, and nothing on the shelf can take your money while it shows.

THE GAME RUNS HOT OR STUTTERS

SETTINGS → GRAPHICS QUALITY. AUTO adapts resolution to your frame rate; BALANCED and BATTERY step down pixel ratio, bloom and rain density for a cooler, longer session.

THE FLASHING BOTHERS ME

SETTINGS → ACCESSIBILITY → REDUCED MOTION damps screen shake and stops the nitro flicker and pulsing flashes. Haptics have their own switch directly above it.

HOW DO MISSIONS AND THE DAILY BONUS WORK?

Three missions run at a time and re-deal once a day. A cleared mission that you never tapped is not lost — it is banked into your wallet automatically at the next re-deal. The daily bonus climbs a seven-day streak. Missing one day costs you one rung; missing two or more days restarts the chain at day one.

ARE THE LEADERBOARD RIVALS REAL PEOPLE?

No, and the game never claims they are. The NIGHT CIRCUIT ladder is generated on your device from the current period and your own anchor score, so it works offline and nothing about you is ever uploaded.

HOW DO I DELETE MY DATA?

Delete the app. Everything the game stored goes with it, immediately. There is no server-side copy, so there is nothing else to request.

Contact support

studio@raxxo.shop

Email us and include your device model, the app version shown in the game's Settings screen, and what you were doing when it happened. We answer every message.